Returns & Exchange
RETURN & EXCHANGE POLICY
We offer size exchanges within 10 days of delivery — no questions asked. We pick up the item from your doorstep for free and ship the new size right back to you.
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WHAT WE ACCEPT
- Wrong size delivered
- Size doesn't fit as expected — you need a size up or down
- Damaged or defective product received -
WHAT WE DON'T ACCEPT
- Items that have been worn, washed, or have the tags removed
- Requests raised after 10 days of delivery
- Change of mind or design preference
- Sale or discounted items (unless defective)
HOW TO RAISE AN EXCHANGE
1. Contact us within 10 days of delivery via DM, WhatsApp, or email with your order number and the issue.
2. Send photos of the product so we can verify the condition quickly.
3. We arrange pickup — completely free of charge, right from your doorstep.
4. New size ships out within 2–3 business days once we receive the returned item.
IMPORTANT NOTES
All items must be returned in their original condition — unworn, unwashed, with tags intact and original packaging. We reserve the right to decline an exchange if the item shows signs of use or damage not caused by us. Exchanges are subject to stock availability. If your requested size is unavailable, we will offer the next best available option.